Change your name or email

You can change the name and email address on your Drome account from the Account page of the dashboard.

Change your name#

1. Go to Account.
2. Under Name, enter your first and last name.
3. Click Update.

Your name changes right away.

Change your email address#

1. Go to Account.
2. In Email, enter your new address.
3. Click Update.
4. Open the email titled "Confirm your email change" in the new inbox and click Confirm email.

Drome sends the confirmation email to your new address, not your current one. The link expires in 24 hours. Until you confirm, your account keeps using your current address.

After you confirm, your account uses the new address. From then on, sign in with it. See Signing in.

While a change is pending#

While you're waiting to confirm, the Email field is locked and the page shows which address the confirmation was sent to. The button changes to Update Name Only, so you can still update your name.

To stop the change, click Cancel email change. You can then enter a different address.

If the change doesn't go through#

• "New email must be different from current email": the address you entered is already your account email.
• "Email already in use by another account": another Drome account uses that address. Choose a different one.
• The confirmation link has expired. Click Cancel email change, then request the change again.
• The email hasn't arrived. Check your spam or junk folder, and check the address shown on the Account page. If it's wrong, click Cancel email change and try again.